Mystery Shopper
Registered under the
Data Protection Act 1998
Reg No Z9908983
Consumer Credit Licensed &
Full Professional Indemnity
Cover held
Mystery Shoppers are specialists who pose as real customers whilst assessing customer service levels. We have a team of specialist mystery shoppers UK wide who are highly trained in this field to deal with your appointment. We offer accurate reporting and footage of all our assignments, identifying the strengths and weaknesses of your service team.
It is very important in today’s competitive world that your customers are receiving the best possible customer service so using mystery shoppers can iron out any problems you have within your organisation or identify problems with a particular member of staff.
Each appointment is tailored to meet the client’s business requirements.
Mystery shopping can be conducted via telephone calls, letters, emails and face to face just to name a few.
Mystery shoppers are used for a number of assignment types including :-
- Hotels
- Retail Shops
- Restaurants
- Department Stores
- Local Government
- Tourist Information Services
- Estate Agents
- Utility Providers (Gas/Electric/Water)
- On-
line Shopping Services
In fact it can be used for any organisation offering a service!
Please email us at enquiry@foxgloveservices.com or call 0845 658 8470 /
0791 740 4984 for further details or to obtain a free no obligation quote.
We are registered under the Data Protection Act so all of your personal information is stored in a controlled environment. Under no circumstances will the operation or your details be revealed to any third party.
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